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Answers to Frequently Asked Tenant  Questions

  • What makes you different from other Property Management Companies?
    We are A LOT different from the average property management company! Our focus is to maximize your return on investment, and we manage our client properties just like we would our own. We stand behind our service! A few key examples are: - We will write a check to you if we must evict a tenant that we place. - We will write a check to you if there is excessive damage due to pets. - We don’t lock you into a long-term management contract. We want to earn your business every month, not just at the point of sale when you sign up. - Check out our other guarantees.
  • How quickly can you get my property leased?
    The amount of time on the market will depend on competition, time of year, and the condition and price of your home. Our marketing plan is strong, and our properties typically lease very quickly once they are ready often with multiple applications, so we ensure the highest qualified tenant.
  • How do you price my property?
    We do an exhaustive analysis of comparable properties in the market and price your home accordingly. The goal is to earn you the most rent possible while minimizing your vacancy rate and ensuring we place the most qualified tenants.
  • What if my tenant doesn’t pay?
    We are confident in our tenant screening process. It greatly reduces the likelihood that your tenants won’t pay rent on time. However, if it’s a tenant we place, and they don’t pay, we’ll evict and pay you up to $1000 to offset the costs.
  • Are there fees if I sell the property?
    We do not charge a fee if you sell to a buyer that we didn’t procure. And we do not have an early termination fee. If you are listing with a sales agent, then you’ll pay commission to the listing brokerage. We recommend our sister company, Woodall Realty Group brokered by eXp Realty if you need to list if for sale. Of course, a sale needs to be communicated to us in advance.
  • Is there an early termination fee?
    No. Many property management companies will require you to “buy them out” of the lease for each month remaining and sometimes pay an additional fee to terminate. We are confident in our service and will allow you to terminate with a 30-day notice if you are not happy.
  • Do I have to allow pets?
    It’s not required, but we recommend it. Most people have pets and the property will lease quicker and have a larger pool of applicants if you allow pets. We screen pets as well and have guarantee up to $1000 for excessive damage by pets. See our guarantees.
  • Can I pick my tenant from the applications?
    No. We must follow Fair Housing laws so our tenant selection process is based solely on a formula consisting of rental history, income, employment, criminal and eviction history, credit score and debt to income ratio, and payment history.
  • When can I expect to be paid the rent each month?
    We pay owners on or before the 15 th of each month.
  • When will I receive an income and expense statement?
    You get a statement each month showing rent and expenses for the month. In addition, you’ll get an annual report and 1099 at the end of each year for tax purposes.
  • Do I pay fees when the property is vacant?
    No. We feel that we should only be paid when the property is making money for you, so our fee is based on the rental income. This incentivizes us to keep it occupied and the money flowing to you as much as possible.
  • Do you markup repairs and maintenance?
    No. Many property management companies use this as an additional profit center and make a margin on repairs and maintenance. We do not. Our invoices pass through, and you are billed what we are billed from the vendor.
  • Do you pay taxes and insurance?
    We only pay vendors that we hire and have a relationship with, so we do not pay taxes, insurance, or HOA dues. We do take care of all repair and maintenance bills.
  • Do you take care of lawn maintenance?
    Our default is for our tenants to maintain the lawn in order to save our owners the expense. If the tenant fails to maintain it, we hire a lawn service and bill the tenant. However, if you are very meticulous and want your lawn maintained at the highest level, it’s probably best that you include that in the rent and hire a professional company. We can coordinate and pay it for you, but this will need to be discussed when you place your property with us.

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Wondering if property management could simplify life for you? Start the conversation now: (706) 395-5053

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